Ordering + Payments



We want you to be 100% satisfied with our products, and with our generous returns and exchange policy, you can have peace of mind when partnering with us. If one of our products ever fails to meet our high-quality standards, please contact Customer Support immediately with details about its age and use and we will do our best to make it right. 

Orders can be placed online, by phone or by mail with no minimum order required. 

  • To order online, if you are an existing customer login to view pricing and place orders. If you are not yet a customer, first apply for an account at revolutiondance.com. You must provide specific information to verify you are a qualified dance studio or dance program. Our goal is to review and approve new accounts within 1-2 business days. Once approved, you may purchase online through your approved account at revolutiondance.com. 

  • To order by phone, call us at 800.806.1157 Monday–Friday 8am–5pm Central Time. We are closed on weekends and holidays. 

  • To order by fax, send a completed costume, dancewear, and/or footwear order form to: 800.999.5348 

  • To place an order by mail, complete an order form and mail it with payment to: 

Revolution Dancewear 
P.O. Box 735542
Chicago, IL 60673-5542

Please double-check your order before submitting it as we ship in-stock items quickly and may not be able to cancel or modify once in process. Regardless of how you submit your order, it will not ship until your payment is made in full. 

Payment Methods:

We accept the following payment methods and charge for your order at the time of order placement: 

  • MasterCard 

  • Visa 

  • Discover 

  • American Express 

  • PayPal (online only) 

  • Qualifying Purchase Order [PO#] (by phone only)

  • RevCash (by phone only; full details here)

Order Policies:  

  • Product Availability: Orders are filled on a first-come, first-served basis, and items are shipped as they become available. Any items on your order with a future ship date will ship separately as they become available. We suggest ordering early and if you have immediate costume needs, we update this in-stock costume page regularly.

  • Order Confirmation: You will receive an order confirmation via email once your order is received. Please review the confirmation immediately to ensure everything is correct. If you discover any errors or need clarification, contact the Customer Support team at 800.806.1157.

  • Shipment Dates: Most of our products are in-stock and ready to ship. At times, popular products will have future estimated ship-dates. Product availability is supplied online for each item under the “check availability” button found on the product page. The estimated ship date is subject to change. Your order confirmation will contain the estimated shipping dates for your items. You will receive an automated email notification if an estimated ship date changes on any open orders. Orders will not ship unless they are paid in full.

  • Shipment Confirmation: You will receive confirmation of shipment via email when any portion of your order is shipped. You can refer to your orders from the entire season, obtain status and tracking numbers. Please Log in to “My Account” from the upper right corner of revolutiondance.com and select “My Orders” from the left navigation menu to access your Order Dashboard.

  • Order Modifications & Cancellations: Any request to modify or cancel an order must be done by phone with our Customer Support team at 800.806.1157. Orders cannot be cancelled or modified online. Your order may be available for modification or cancellation if the request occurs prior to the items being released for processing to our warehouse. If an order is unable to be cancelled or modified at the time of request and if items are no longer needed, please refer to our Returns & Exchange process to obtain an RMA. 

  • Returns & Exchanges: We accept returns and exchanges on full-price merchandise that is in like-new condition, including all original accessories with no visible wear, tear, or packages markings within 60 days of order shipment. Please visit this page for our guarantee including our comprehensive policy on returns and exchanges.

  • M.A.P. Pricing: Revolution has a minimum advertised pricing policy that all customers agree to follow when purchasing from us. Please visit this page to view the policy in detail. 

Sales Tax:  

  • Revolution charges taxes in states that have enacted Economic Nexus Laws.  

  • All orders are subject to sales tax unless you are registered with your state as a re-seller and have submitted your tax-exempt or resale certificate to us. 

  • Your tax-exempt or resale certificate must contain:
    -Your name
    -Company address
    -Customer ID#
    -Your signature and title 

  • To submit your tax exemption information, please scan or take a photo of your certificate and attach it as a PDF in an email to accountservices@revolutiondance.com with the subject line: Sales tax resale/exemption certificate.  

  • Sales Tax FAQ’s can be found here. 

Do I need to submit a certificate if I am a 501c? 

  • While you have tax exempt business status, you still need to submit your certificate or business documentation to us if your state requires you to do so. 

Revolution reserves the right to amend these policies at any time without notice.