Do you offer a volume discount?
As a trusted studio partner for over 20 years, we've developed one of the most flexible discount programs in the costume industry. Available exclusively through DanceStudioOwner.com, our program allows you to earn up to 20% cash back on all your costume purchases throughout the entire season. No early order deadlines or minimum order thresholds. For full information, click here.
HOW DO COSTUMES ARRIVE?
Each costume is shipped on a hanger and in a garment bag. We don't charge extra for those because we want to go the extra step to make your fittings and recitals as painless as possible.
HOW DO COSTUMES INCLUDE ACCESSORIES?
Like the hat you see pictured or the gloves on that adorable costume? If we picture it, they're included. No additional charge and nothing more to add to your cart.
WHAT DO YOU CHARGE FOR SHIPPING?
• Ground shipping is FREE for 15+ items in the contiguous US.
• Orders less than 15 items are $9.
• Dancewear 2-Day available for $22.
• Expedited shipping quoted at checkout.
DO I NEED TO BE A STUDIO OWNER TO PURCHASE?
HOW DO I ORDER A CATALOG?
HOW SHOULD I CARE FOR MY COSTUME?
Costumes should be hand treated for spot cleaning only. Do not wash, dry clean or iron any costumes as this may cause permanent damage to the garment. If your costume is wrinkled, gently steam.
DO YOU SHIP OUTSIDE THE US + CANADA?
HOW LONG DO I NEED TO WAIT FOR MY COSTUMES TO BE SHIPPED?
Most orders are filled on the same day they are received; however, an item that you order may be temporarily out of stock or have a future ship date. We will inform you of availability and potential wait time when you place an order. Please use the check availability tool on each product page to see the anticipated delivery date for that specific style and size.
CAN I RETURN OR EXCHANGE MY PURCHASE?
We accept returns and exchanges on full-price merchandise that is in like-new condition, including all original accessories with no visible wear, tear, or package markings within 45 days of delivery. There is no restocking fee; initial shipping charges are non-refundable; and customer is responsible for return shipping costs. Tights and REV RACK clearance items are not eligible for returns or exchanges.
Returns and exchanges can be made by calling our customer service team at 800.806.1157 to generate a return authorization number (RMA). Your return authorization number will be good for 15 days and must be received into our warehouse within that time frame.